Privacy policy

At Arcis Candy, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase products from us. By using our website, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

When you interact with Arcis Candy, we may collect the following types of information:

a. Personal Information:

  • Name

  • Email address

  • Billing and shipping addresses

  • Phone number

  • Payment information (processed securely by Shopify or payment providers)

b. Non-Personal Information:

  • IP address

  • Browser type and version

  • Pages visited on our website

  • Referring website or search engine

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders

  • Communicate with you regarding your orders or inquiries

  • Provide customer service and support

  • Improve our website and shopping experience

  • Send promotional emails (if you opt-in)

3. SHARING YOUR INFORMATION

We do not sell or trade your personal information. We may share information with:

  • Service Providers: Such as shipping carriers and payment processors to fulfill your orders.

  • Legal Requirements: If required by law or to protect our legal rights.

4. COOKIES AND TRACKING

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and provide personalized content. You can disable cookies in your browser settings, but some features of our site may not function properly.

5. DATA SECURITY

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. THIRD-PARTY SERVICES

Our website may use third-party services (e.g., Shopify, Google Analytics, social media plugins). These third parties may collect information according to their own privacy policies. Arcis Candy is not responsible for the practices of third parties.

7. CHILDREN’S PRIVACY

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe your child has provided personal information, please contact us to have it deleted.

8. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

  • Access, update, or correct your personal information

  • Request the deletion of your personal information

  • Opt-out of marketing communications

To exercise these rights, contact us at [insert email].

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date. Your continued use of our website constitutes acceptance of the revised Privacy Policy.

10. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Arcis Candy
Email: [insert email]
Address: [insert address]
Phone: [insert phone number]